AI Adoption Lead (West)

Location: Hybrid role based in the San Francisco or Seattle hub, United States; 25% domestic and international travel may be required.

Compensation: SF OTE $157K–$185K; other US locations OTE $142K–$167K, with equity and commission.

Company

Writer provides an enterprise AI platform for marketing and revenue teams, using autonomous agents and governed enterprise knowledge to support growth and measurable business outcomes.

What you will do

• Own activation and platform success across a customer portfolio by mapping use cases, objectives, success metrics, and workflows.
• Build and co-develop custom AI solutions, demos, and adoption strategies tied to measurable business impact.
• Implement champion programs, office hours, usage dashboards, customized training, and workshops.
• Create advocate, champion, and power-user communities and train internal customer trainers.
• Facilitate tailored virtual and live workshops and partner with curriculum teams on content customization and delivery.
• Use customer feedback and adoption data to improve materials, identify training gaps, and advise stakeholders and executive sponsors.

Requirements

• At least 5 years of experience owning activation success and driving measurable adoption outcomes.
• Deep experience understanding customer use cases, workflows, business objectives, and ROI.
• Experience implementing activation strategies, champion programs, office hours, dashboards, and workshops.
• Experience building advocate networks and power-user communities.
• Ability to scope, design, and deliver custom solutions and demos with business stakeholders.
• Comfort understanding technical concepts and communicating them to varied audiences.
• Expertise delivering virtual and live instructor-led workshops and tailoring content to diverse audiences.
• Strong stakeholder relationships, program management, advisor mindset, and cross-functional collaboration skills.
• Ability to work in a fast-paced environment, experiment, accept feedback, and pursue continuous growth.

Culture & Benefits

• Full-time employment with hybrid work from the San Francisco or Seattle hub.
• Generous PTO, company holidays, medical, dental, and vision coverage, and 16 weeks of paid parental leave.
• Fertility and family planning support, cancer testing, FSA options, and an HSA with company contribution for eligible plans.
• Annual wellness and learning-and-development stipends.
• Company and team off-sites, stock options, and a 401(k).