Claim Specialist - Auto Injury - Hybrid (Auto Injury Claims)

Location: Hybrid in Bloomington, Illinois, United States; some time is spent working from home and some time in the office. Training may require a higher percentage of in-office work.

Potential starting salary: $70,101.85–$83,535.93 per year, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance and customer-focused services while using technology and analytics to strengthen customer connections and claims handling.

What you will do

• Review and analyze auto injury claims to determine coverage, liability, and damages.
• Investigate claims by gathering information, interviewing involved parties, and reviewing medical records, police reports, and supporting documentation.
• Evaluate bodily injury, property damage, and uninsured or underinsured motorist claims.
• Negotiate settlements with claimants within policy limits.
• Document claim activity, maintain accurate records, and prepare required reports.
• Collaborate with legal, medical, risk assessment, independent experts, vendors, and defense counsel; handle demands and lawsuits, including attorney-represented claims.

Requirements

• Prior claim handling experience.
• Experience with bodily injury and property damage liability claims, including uninsured or underinsured motorist coverage claims.
• Experience verifying coverage, legal liability, and the extent of damage using insurance policies, procedures, laws, statutes, and regulations.
• Litigation experience.
• Strong written and verbal communication, critical thinking, decision-making, organization, and time management skills.
• Effective negotiation skills and the ability to multitask across technical platforms.
• Ability to work collaboratively while also working independently and identifying complexities requiring expert, vendor, or defense counsel coordination.
• Bachelor's degree.
• Ability and willingness to work flexible shifts, overtime, and irregular hours when required.
• Successful completion of required training, applicable proficiency and licensing examinations, and applicable background checks.

Culture & Benefits

• Standard 38:45-hour work week with a focus on work-life balance.
• Health, vision, dental, telemedicine, mental health, and wellbeing programs, with hirify.global paying most of the healthcare premium.
• Training, tuition assistance, mentoring, and employee resource groups.
• Paid time off, holidays, parental leave, bereavement leave, and other family and community support leave.
• Annual raises, bonuses, financial coaching, and retirement benefits including a 401(k) with company contributions of up to 7% of salary.

Hiring process

• Candidates may be required to complete new or additional pre-employment assessments.
• Required training, licensing examinations, and background checks must be completed successfully.