Bodily Injury Claims Adjuster (Auto Insurance)

Location: Fully remote within AL, AZ, CA, FL, GA, HI, IL, IN, KS, LA, MI, MO, MS, NV, NJ, NY, NC, OK, OH, PA, TN, TX, or WI; supports California claims operations on a Monday-Friday, 8:00 AM-4:30 PM PST schedule.

Salary: $33.00-$37.00 per hour. A $2,500 sign-on bonus is also offered.

Company

hirify.global provides insurance claims operations, including bodily injury and auto claims handling.

What you will do

• Investigate bodily injury claims using medical records, police reports, witness statements, policy language, state regulations, and legal standards.
• Evaluate liability, damages, injury severity, treatment, billing documentation, and claim exposure.
• Communicate with claimants, attorneys, medical providers, and other parties to obtain information and documentation.
• Negotiate and resolve fair, timely settlements within authority guidelines, ensuring demand conditions are satisfied.
• Handle attorney-represented claims from initial investigation through resolution, collaborate with management, legal counsel, and internal stakeholders, and assist with litigated files as needed.
• Maintain accurate claim files, submit demand evaluations within seven calendar days, and make initial settlement offers at least three days before demand expiration.

Requirements

• At least three years of attorney-represented bodily injury claims handling experience and at least three years of bodily injury claims adjusting experience.
• Auto claims handling and litigation experience with attorney-represented claims.
• Strong understanding of insurance coverage, liability investigations, bodily injury claim evaluation, medical terminology, anatomy, and injury assessment.
• Strong investigative, analytical, negotiation, judgment, decision-making, organizational, and prioritization skills.
• Excellent written and verbal communication, customer service, relationship-building, and attention-to-detail skills.
• Proficiency with claims management systems and Microsoft Office Suite.
• Bachelor's degree or equivalent insurance claims experience.
• Ability to work Monday-Friday, 8:00 AM-4:30 PM PST supporting California claims operations.
• Ability to work independently while contributing to a collaborative team culture and a fast-paced, technology-driven paperless environment.

Nice to have

• California claims experience.
• Non-standard auto insurance experience.
• Multi-state claims handling experience.
• Active adjuster licenses in multiple states.

Culture & Benefits

• Fully remote position with occasional overtime and travel as business needs dictate.
• Fast-paced, technology-driven, paperless work environment with extended computer and desk work.
• Collaborative culture focused on shared success.
• Equal opportunity employer providing reasonable accommodations and consideration under applicable fair-chance and fair-employment laws.