Deployment Strategist (AI)

Location: Onsite in NYC, NY, United States; collaborative in-person work from the Midtown Manhattan office, with travel to customer sites.

Salary: $120,000–$160,000 USD per year, plus equity and benefits.

Company

hirify.global builds an AI service management platform that resolves employee requests end-to-end using a living model of enterprise people, systems, services, and policies.

What you will do

• Own customer relationships and serve as the primary contact during pilots and deployments.
• Understand customer pain points, translate business needs into use cases, and create deployment plans.
• Define success criteria, track pilot progress, manage timelines, anticipate roadblocks, and drive deployments from concept to execution with Forward Deployed Engineers.
• Train customer teams, drive post-go-live adoption, and monitor employee usage.
• Translate customer feedback and operational challenges into actionable insights for Product and Engineering.
• Help define and scale the company’s customer deployment playbook.

Requirements

• 0–3 years of professional experience; consulting, strategy and operations, business development, customer-facing experience, or internships are a plus but not required.
• Clear communication, natural relationship-building, and the ability to earn trust with individual contributors and senior executives.
• Structured problem-solving skills and the ability to break ambiguous problems into manageable parts.
• Bias toward action, initiative, creative problem-solving, and reliable follow-through.
• Curiosity, willingness to learn unfamiliar topics, and excitement about technology’s potential to transform business operations.
• Strong attention to detail and the ability to manage multiple priorities while working with customers.
• Comfort with ambiguity, changing priorities, undefined processes, and a fast-moving environment.

Culture & Benefits

• Meaningful responsibility from day one on a small team tackling significant problems.
• Direct exposure to enterprise customers, founders, engineers, product development, customer strategy, go-to-market, and company operations.
• Collaborative, in-person environment with the founding team in the Midtown Manhattan office.
• Opportunities to travel to customer sites.
• Competitive compensation, equity, and benefits package.
• Equal opportunity employment without discrimination or harassment based on protected characteristics under applicable federal, state, or local laws.