Staff Technical Program Manager (AI/ML)

Location: San Mateo, California, United States

Salary: $225,600–$338,400 USD base pay range

Company

hirify.global is the gaming and entertainment brand of Sony Interactive Entertainment, delivering hardware, network services, and interactive experiences to more than 100 million people.

What you will do

• Own delivery roadmaps for production AI/ML systems from model concept through training, deployment, and post-launch monitoring.
• Translate model performance targets, including accuracy, latency, and cost per inference, into program plans with milestones and dependencies.
• Align engineering, applied science, product, data analytics, and design stakeholders on scope, trade-offs, and sequencing.
• Track adoption, model and system health, drift, cost, and incident rates, driving remediation when metrics degrade.
• Manage cross-team, cross-timezone, vendor, and third-party tooling dependencies, including labeling, compute, and evaluation tools.
• Communicate status, risks, and trade-offs while resolving conflicts between technical approaches and team priorities.

Requirements

• 7+ years of technical program management experience, including at least 3 years in AI/ML or applied data science delivery.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Working fluency in the ML lifecycle, including distinguishing data quality, infrastructure, and model-performance deployment blockers.
• Experience running distributed, cross-timezone engineering programs end to end.
• Ability to drive decisions among senior technical stakeholders without formal authority.
• Experience managing agile/Scrum execution, including sprint planning, backlog health, and velocity tracking.
• Strong written and verbal communication with highly technical and executive or non-technical audiences.

Nice to have

• Gaming experience.
• Direct experience in trust and safety, personalization, recommendation, experimentation, or another specified AI/ML domain.
• Hands-on software development experience.
• Experience with ML infrastructure tooling such as feature stores, experimentation platforms, model registries, and MLOps pipelines.
• Experience working under or alongside engineering leadership.
• Curiosity and commitment to learning new AI/ML techniques and tooling.

Culture & Benefits

• Work within an AI/ML Engineering organization delivering production machine learning systems at platform scale.
• The role operates under SIE’s hybrid working policy.
• Benefits include medical, dental, vision, matching 401(k), paid time off, wellness programs, and Sony product discounts.
• The role may be eligible for a bonus package.
• Employment includes an offer-stage background check and consideration under Sony’s equal opportunity and fair chance policies.