Partner Operations Manager

Location: Remote - USA or Remote - Canada

Salary: 104,400–200,100 USD annual, depending on US geographic pay zone; the role may also be eligible for a bonus.

Company

hirify.global is a cloud and software platform company that helps broadband service providers simplify operations, improve subscriber experiences, and grow value.

What you will do

• Support the operational execution and ongoing management of Channel & Ecosystem Partner programs.
• Develop, document, and improve processes, workflows, and playbooks for partner program effectiveness.
• Manage program activities, communications, reporting, stakeholder coordination, and partner projects from planning through execution.
• Deliver recurring business insights, dashboards, ad hoc reporting, and analysis for operational and strategic decisions.
• Coordinate partner initiatives with Commercial Operations, Finance, Marketing, Compensation, Sales, and other cross-functional teams.
• Support partner onboarding, incentives, enablement, engagement, annual planning, program launches, compliance, and adoption.

Requirements

• Experience working with channel partners and managed service providers.
• Operational rigor, analytical skills, and program management expertise.
• Ability to conduct root-cause analysis, track program performance, identify trends, and recommend improvements.
• Ability to ensure consistency, compliance, and adoption of partner program policies, processes, and tools.

Culture & Benefits

• Collaborative, fast-moving environment focused on innovation and execution.
• Remote work is available in the USA and Canada.
• Benefits are available as part of the total compensation package.
• The role may be eligible for a bonus.