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7 дней назад

Partner Operations Manager (AI)

80 000 - 100 000$
Формат работы
remote (Global)
Тип работы
fulltime
Грейд
middle
Английский
b2
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Partner Operations Manager (AI): Running onboarding, hardware deployment, support, performance reporting, and payments for a global network of robotics data-capture partners with an accent on operational consistency, partner quality, and cross-functional execution. Focus on building repeatable playbooks, resolving service disruptions, tracking inventory and output metrics, and scaling partner operations across regions.

Location: Remote (Anywhere)

Salary: $80K–$100K plus equity.

Company

hirify.global is building the data infrastructure layer for robotics and embodied AI, including global systems for data capture, data labeling, and hardware-enabled workflows used by AI labs and robotics companies.

What you will do

  • Prepare partner proposals and agreements from approved templates and maintain records of rates, volumes, and term dates.
  • Onboard partners on the platform, issue devices and accounts, and train teams on capture standards.
  • Manage device allocation, tracking, replacements, returns, and inventory records with hardware and logistics teams.
  • Own partner support, resolve issues, maintain service levels, and coordinate escalations with product, engineering, and finance.
  • Monitor partner performance and quality, maintain scorecards and business reviews, and act on declining metrics.
  • Own partner payments and reconciliation while building repeatable processes, checklists, and tools for network growth.

Requirements

  • 3 to 5+ years of experience in partner or vendor operations, supply or merchant onboarding, business operations, program or project management, or account management.
  • Experience running multiple partner launches across time zones with clear processes and close follow-up.
  • Highly organized and detail-focused, able to manage multiple partners and tasks simultaneously.
  • Uses AI tools to analyze data, draft partner communications, and streamline work processes.
  • Practical problem-solving skills and the ability to follow issues through to resolution under pressure.
  • Strong interpersonal skills for working with partners and internal teams.
  • High initiative and comfort with ambiguity, including setting priorities and building processes without an established playbook.

Nice to have

  • Experience in data collection, AI training data, or BPO services.
  • Experience deploying devices and tracking inventory across partner sites.
  • Experience running partner operations across multiple countries and time zones.
  • Working fluency in one or more regional business languages alongside professional English.

Culture & Benefits

  • Full-time remote work from anywhere.
  • Equity is included in the offer.
  • Early, unstructured role with the autonomy to set priorities and establish operating standards.
  • Inclusive workplace committed to equal opportunities and recruitment accommodations.
  • AI-assisted tools may support application evaluation, while human judgment remains part of the process.

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