Sr. Subservicing Oversight Analyst

Location: Remote

Company

hirify.global provides mortgage lending and servicing operations, including subservicing oversight and client servicing support.

What you will do

• Manage day-to-day relationships with multiple subservicing clients and oversee ongoing deliverables.
• Research client requests and potential compliance issues, prepare responses, and provide supporting documentation.
• Update and enhance client reporting, implement new reporting requirements, and create efficient oversight processes.
• Oversee outsourced vendor portfolios, including audit, compliance, and ongoing oversight reporting for senior leadership.
• Coordinate monthly client invoicing, maintain client documentation, and support inbound and outbound servicing transfer initiatives.
• Attend client meetings and support new client initiatives, special projects, and strategic assignments.

Requirements

• High school diploma or equivalent is required.
• 5–10 years of mortgage loan servicing experience is preferred, with experience across multiple areas of mortgage servicing.
• Strong understanding of subservicing and client relationships, including experience managing subservicing clients.
• Experience with client billing, remittance, and cash flows.
• Experience with Fannie Mae and Freddie Mac investor reporting.
• Experience setting up new GSE relationships, including completing proper forms.
• Proficiency with servicing applications and Microsoft Office applications.
• Strong communication, organizational, analytical, and problem-solving skills, including the ability to interpret complex agency guidelines and legal documents.
• Ability to define business and functional requirements, create formulas, and analyze complex data sets using modeling analysis to validate accuracy.
• Ability to communicate clearly and professionally with internal business lines, external clients, and servicing partners.

Nice to have

• MBA certification.

Culture & Benefits

• Remote work arrangement.
• Professional interaction with external clients, internal lines of business, servicing transfer teams, vendors, and senior leadership.
• Work is performed primarily in a typical interior office environment.
• Reasonable accommodations are available for qualified applicants and employees with disabilities.