IT Systems Engineer (Robotics)

Location: San Francisco, US; primarily onsite in the office 5 days a week

Company

hirify.global is developing a vision-based AI autonomous, zero-emissions hauler to reduce freight costs across the global logistics network.

What you will do

• Own the employee IT lifecycle, including onboarding and offboarding, account provisioning, device imaging and shipping, access management, and license administration.
• Administer identity and access systems, including SSO, MFA, SCIM provisioning, and group-based access across Google Workspace, Slack, GitHub, Jira/Confluence, and engineering systems.
• Operate and troubleshoot office, lab, and isolated vehicle-test networks, including switches, VLANs, Wi-Fi, VPN, and related infrastructure.
• Support robotics-lab and shop-floor workstations, servers, NAS storage, vehicle data-offload pipelines, test hardware, and conference-room AV.
• Automate repetitive IT work with Bash or Python, Ansible, and platform APIs; manage assets, procurement, vendors, ticket trends, and hardware lifecycles.
• Partner with security and engineering on endpoint security, certificate management, vulnerability remediation, and operational controls; participate in a light after-hours on-call rotation as the team grows.

Requirements

• 4+ years in IT support, systems administration, or IT engineering, ideally in a hardware, robotics, lab, or manufacturing environment.
• Hands-on troubleshooting across Windows, Mac, and Linux-based operating systems.
• Experience administering an identity provider with SSO, MFA, and user lifecycle automation.
• Experience with at least one MDM or endpoint-management platform and a considered approach to Linux fleet management.
• Solid networking fundamentals covering TCP/IP, DNS, DHCP, VLANs, switching, Wi-Fi, and VPN.
• Scripting ability in Bash and/or Python and experience with Ansible or similar configuration tooling.
• Experience managing a ticket queue and writing usable documentation.
• Clear written and spoken communication, a customer-service mindset, and the ability to prioritize multiple urgent issues.
• Able to lift up to 50 lb and work in a lab and shop-floor environment; eligibility to work in the United States required.

Nice to have

• Experience supporting autonomous vehicles, robots, drones, or embedded Linux devices on a corporate or lab network.
• Cloud fundamentals and infrastructure-as-code.
• Experience with lab or data-center infrastructure, including servers, virtualization, and SAN/NAS storage.
• Conference-room AV experience.

Culture & Benefits

• Full-time employment in a collaborative, in-office San Francisco environment.
• Medical, dental, and vision coverage.
• Take-what-you-need vacation policy.
• Competitive compensation, equity compensation, stocked kitchen, drinks, snacks, and weekly catered meals.
• Inclusive and accessible workplace with accommodations available for qualified applicants.