Operations Development Manager (SmartCard Personalization)

Location: Stockholm, Sweden; hybrid work

Company

hirify.global provides secure identity, secure transaction, and digital trust solutions, with 4,000 employees across 40 countries and operations supporting governments and businesses in more than 130 countries.

What you will do

• Prepare new products and customer solutions for production, considering operational feasibility, capacity, quality, and cost.
• Drive continuous improvement of production processes and workflows using Lean principles.
• Resolve recurring operational issues through root-cause analysis and sustainable corrective actions.
• Lead automation and process improvement initiatives with technical teams.
• Improve inventory planning, stock accuracy, material availability, and inventory lifecycle management with Finance and Supply Chain.
• Develop supplier relationships, support contract management, and strengthen knowledge sharing, operational resilience, and business continuity.

Requirements

• Degree in engineering, industrial engineering, production management, supply chain, or a related field, or equivalent relevant experience.
• Substantial experience in operations, production engineering, or manufacturing with responsibility for process and performance improvement.
• Proven ability to deliver improvement initiatives from analysis through implementation with measurable results.
• Experience using operational data and KPIs for planning and decision-making.
• Ability to lead cross-functional initiatives, establish accountability, and secure cooperation across teams.
• Structured and pragmatic approach, with sound judgement when balancing immediate delivery requirements and long-term development.
• Fluency in Swedish and good English.

Nice to have

• Lean methodologies, continuous improvement, and production automation.
• ERP systems such as Microsoft Dynamics and business intelligence tools.
• Inventory control, supplier management, and warehouse operations.
• Card production, personalization, electronics, or other technology-based manufacturing.
• Quality management, operational risk management, and business continuity.

Culture & Benefits

• Hybrid full-time role within the Business/Operations department.
• Opportunity to influence the operational performance and future development of the Personalization Center.
• Collaboration with operational and technical colleagues across Product, Development, IT, Supply Chain, Quality, Sales, Finance, and Purchasing.
• Broad remit supporting process improvement, delivery reliability, new customer requirements, and growth.