Strategic Account Manager (Financial Data)

Location: Tokyo, Japan; hybrid

Company

hirify.global provides proprietary data, analysis, research, and intelligence tools covering economies, industries, companies, capital flows, credit, and liquidity through its CEIC, EMIS, EPFR, REDD, and iMoneyNet product lines.

What you will do

• Manage a portfolio of institutional clients across investment, advisory, and corporate sectors.
• Build long-term relationships by understanding client workflows, investment strategies, and information needs.
• Drive account growth through upselling products, licenses, and expanded usage while supporting retention.
• Conduct client check-ins, training sessions, product demonstrations, onboarding, and service implementation.
• Monitor usage trends, identify churn risks, and deliver proactive value to clients.
• Represent customer needs internally and collaborate with product, editorial, commercial, sales, and research teams.

Requirements

• 7+ years of experience in account management, client success, or B2B sales, preferably in financial services, data, or SaaS.
• Strong understanding of financial markets, investment workflows, or business intelligence products.
• Proven ability to manage and grow enterprise or institutional accounts.
• Excellent communication and relationship-building skills.
• Commercial mindset with a track record of achieving retention and revenue targets.
• Ability to engage confidently with senior stakeholders, including analysts, portfolio managers, and executives.
• Strong organizational skills and attention to detail.
• Bachelor's degree or equivalent in economics, finance, business, mathematics, or a related discipline preferred.

Nice to have

• Experience with financial data platforms, research providers, or news intelligence services.
• Familiarity with emerging markets or credit analysis.
• Ability to translate client needs into actionable product feedback.
• Self-starter mindset and comfort working in a fast-paced, high-growth environment.

Culture & Benefits

• Permanent employment with hybrid working in the Tokyo office.
• Collaborative global sales team and an inclusive environment with over 40 nationalities represented.
• Competitive reward and commission structures, including quarterly sales awards.
• Ongoing training, career growth opportunities, and a strong track record of internal promotion.
• Culture focused on collaboration, high performance, innovation, and meaningful career development.