Auto Liability Technical Specialist (Insurance)

Location: Hybrid in Buffalo, NY, with Albany, NY as another location

Annual base salary: $83,500–$137,800.

Company

hirify.global is a property and casualty insurer focused on serving customers and communities through collaborative, innovation-oriented insurance operations.

What you will do

• Independently manage moderate to high-complexity bodily injury, property damage, liability claims, and litigation from first notice of loss through resolution.
• Investigate claims, determine coverage, evaluate liability and damages, establish reserves, and issue timely payments within authority.
• Communicate with customers, claimants, attorneys, contractors, vendors, opposing counsel, and internal stakeholders.
• Negotiate settlements, coordinate internal and external resources, and support litigation strategies with counsel.
• Maintain accurate claim records, identify process improvements, and adapt to new systems, digital tools, and AI implementations.
• Provide guidance and mentorship to Claim Representatives and Associate Claim Representatives; obtain and maintain required insurance licenses within three months of starting.

Requirements

• Bachelor’s degree preferred for the ideal candidate; a high school diploma or GED is required.
• At least two years of bodily injury liability, property damage liability, or comparable claim-related experience is required; the ideal candidate has three years of bodily injury claim experience and two years of litigation claim experience.
• Active adjuster license where required by state law, with relevant insurance license(s) obtained and maintained within three months of starting.
• Experience with claims management systems and advanced skills in Microsoft Office and enterprise technology platforms.
• Strong verbal and written communication, analytical judgment, decision-making, customer service, conflict resolution, negotiation, organization, and attention-to-detail skills.
• Ability to manage high-volume workloads, difficult conversations, disputed claims, litigation, stress, and complex situations with professionalism and accountability.
• Thorough understanding of insurance principles, terminology, state regulations, fair claims practices, legal requirements, policy language, endorsements, and exclusions.
• Ability to learn quickly, apply experience to new situations, and work with speed and flexibility.

Culture & Benefits

• Hybrid work environment with a culture centered on collaboration, innovation, customers, communities, and colleagues.
• Health insurance for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, a pension plan funded by hirify.global, and a student-loan savings program.
• At least 20 paid days off annually plus nine paid company holidays.
• Wellness resources, mental health counseling, health coaching, caregiving support, and volunteer and charitable matching programs.
• Travel, including overnight stays, may be required for mediations, trials, arbitration, and related activities.

Hiring process

• One target opening is available; hirify.global may fill the position at a level above or below the level stated in the posting.