Program Manager

Location: Based at the Bath (Loyalist Township), Canada location, supporting Bath and Barry’s Bay offices; occasional travel to Barry’s Bay is required. Reliable vehicle and ability to travel are required.

Salary: CAD 32.50 per hour

Company

Agilec provides vocational rehabilitation, employment, and career transition services across Canada and internationally.

What you will do

• Coordinate one or more employment-service sites and projects.
• Execute site budgets, business plans, quality-management plans, service initiatives, and performance-based outcome targets.
• Lead team development, delegate and direct frontline staff, establish expectations, and support consistent service delivery.
• Monitor staff performance, provide feedback and corrective action, and ensure accountability for quality assurance, privacy, and organizational priorities.
• Manage internal and external reporting, staff training and development, and contractual responsibilities.
• Build employer, community, and stakeholder relationships while supporting site growth through new programs and contracts.

Requirements

• Completed post-secondary diploma or degree from a recognized Canadian institution in Human Services or a related field.
• At least three years of experience in employment services or a related field, including three years of financial-management experience with project funders or customers and three years of effective leadership in outcome-based projects.
• Experience organizing, planning, and developing program operations at a supervisory level.
• Experience building partnerships with employers, community agencies, and other stakeholders, achieving financial and operational goals, and working with people with disabilities and barriers to employment.
• Strong problem-solving, proactive planning, decision-making, time-management, written, and verbal communication skills.
• Proficiency in contract, budget, and operational management; leading, supervising, and holding direct reports accountable to contracted performance expectations; and coaching teams through change.
• Intermediate Microsoft Office Suite skills, including Word, Excel, and Outlook.
• Knowledge of team development, local and provincial labour markets, community and government resources, applicable employment, health and safety, human resources, social assistance, and workforce-program legislation, regulations, and policies.
• Understanding of confidentiality and professional codes of conduct, plus strong knowledge of computer networks, applications, hardware, and office equipment.
• Legal authorization to work in Canada and a clear Enhanced Police Check, including a Criminal Record and Judicial Matters Check with Vulnerable Sector screening, are required.

Nice to have

• MCVP, CVP, RRP, or CDP certification.
• French language skills; French is required only for programs designated as offering bilingual service.

Culture & Benefits

• Employee and group benefits, with eligibility varying by employment status.
• Training, career-development opportunities, and value-added perks.
• Accessible, barrier-free recruitment and selection process with accommodation support available at every stage.
• AI-assisted features may be used to support candidate screening and selection through SmartRecruiters.