Program Manager (PCB Manufacturing)

Location: Toronto, Canada. Applicants must be Canadian citizens or permanent residents in Canada due to Controlled Goods Program requirements.

Annual compensation: CAD 60,221–80,294.

Company

hirify.global is a publicly traded US company and a global manufacturer of printed circuit boards, RF components, microelectronic assemblies, and mission systems.

What you will do

• Own end-to-end delivery of customer programs, including NPI, prototype builds, and transition to volume production.
• Manage customer relationships, satisfaction, program reviews, issue escalation, complaints, RMAs, returns documentation, and corrective actions.
• Coordinate Engineering, Manufacturing Operations, Quality, Supply Chain, Procurement, Sales, and customer stakeholders.
• Support manufacturability, DFM feedback, tooling and documentation release, capacity planning, delivery recovery, and yield improvement.
• Track and report OTD, yield, cost, RMAs, customer scorecards, material lead times, inventory, and need dates.
• Support pricing reviews, yield and cost analysis, contract and export compliance reviews, and order administration.

Requirements

• 5+ years of combined customer-facing and program/project management experience in a manufacturing environment, including at least 3+ years in program or project management.
• Bachelor's degree in Business, Engineering, or a related technical field, or equivalent progressive experience in manufacturing program management.
• Experience managing customer programs in a contract or build-to-print manufacturing model.
• Customer-facing B2B manufacturing experience and the ability to manage difficult schedule and quality discussions.
• Program and project management skills covering planning, milestone tracking, risk identification, and structured escalation.
• Working knowledge of PCB fabrication and the ability to interpret customer specifications, drawings, statements of work, and contracts.
• ERP/MRP proficiency; Oracle experience is required or strongly preferred.
• Microsoft Office proficiency, including Outlook, Word, Excel, and PowerPoint.
• Strong communication, cross-functional influence, prioritization, and trade-off management skills; mechanical aptitude is an asset.
• Canadian citizenship or permanent residency in Canada is required.

Nice to have

• Printed circuit board fabrication or PCB assembly experience, including EMS environments.
• Experience supporting aerospace and defense, medical, or other regulated-industry customers.

Culture & Benefits

• Full-time employment with shift premium eligibility.
• RRSP and DPSP options and a taxable quarterly bonus program.
• Medical and dental coverage, Health Spending Account, life, AD&D, and long-term disability insurance.
• Employee Assistance Program and an inclusive, barrier-free recruitment process with accommodation support.