Category Manager (Ecommerce)

Location: London, UK; hybrid with two days per week in the office and regular ongoing office attendance.

Company

hirify.global Group’s Buyagift and Red Letter Days provide more than 4,000 gift experiences, including wellness, adventure, gourmet and travel-related activities.

What you will do

• Define and own category strategies, sales, margin, range and partner growth goals.
• Identify supply, regional coverage and price-point gaps; test new products and formats and scale successful initiatives.
• Build partner relationships, conduct business reviews, negotiate pricing, commission and exclusivity terms, and launch differentiated experiences.
• Lead seasonal planning, launches and campaigns with Marketing, Product and Trading.
• Use Excel and commercial reports to analyse sales, margin, conversion and customer satisfaction, then take corrective action.
• Manage and develop one Account Manager, align cross-functional priorities, resolve blockers and deputise for the Head of Partner Growth when required.

Requirements

• Track record in category management, buying or commercial partnerships, with evidence of delivering sales or margin growth.
• Ability to translate customer insight and commercial analysis into range, partner and growth priorities.
• Strong negotiation, relationship-building and influencing skills with internal and external stakeholders.
• Confidence using Excel and reporting tools to investigate performance, evaluate opportunities and recommend action.
• Strong prioritisation and follow-through, with the ability to deliver at pace as trading conditions change.
• Experience managing people, or coaching, mentoring or leading shared initiatives, with readiness to take responsibility for another person’s targets and development.

Nice to have

• Experience in marketplaces, e-commerce, experiences, gifting, travel, hospitality or leisure.
• Experience in a high-growth company or established consumer brand with demanding commercial targets and high execution standards.
• Experience developing differentiated ranges, exclusive propositions or joint partner growth plans.

Culture & Benefits

• Permanent employment with hybrid working and regular face-to-face office collaboration.
• Competitive pay and bonuses, pension plans, staff discounts and share schemes.
• Private healthcare in the UK, dental and life insurance, mental health support and generous holiday allowance.
• Opportunities for international working, learning allowances, coaching and development programmes.
• Recognition awards, charity support, length-of-service awards and volunteering days.
• Inclusive employee-led communities and support for reasonable adjustments, flexible working needs and different working styles.

Hiring process

• TA screen lasting 20–30 minutes, followed by a hiring manager screen lasting 45–60 minutes.
• Final 60-minute interview with the hiring manager and a senior stakeholder, including a task presentation.
• The process may vary according to role and availability, with candidates informed of changes.