eCommerce European Merchandiser

Location: United Kingdom; other location: London, England, United Kingdom

Company

hirify.global develops and sells musical instruments and operates Fender.com eCommerce sites across European and EMEA markets.

What you will do

• Manage website merchandising for non-UK European Fender.com regions using Contentful and Athos across search, product listing pages, carts, and recommendation carousels.
• Deliver localized product, promotional, landing-page, banner, checkout, and other site content for non-English markets.
• Coordinate translations and localization with internal and external partners.
• Build and maintain promotions, upsell content, recommendations, and regional campaign materials across multiple currencies.
• Monitor inventory, euro-market pricing, site performance, and web analytics to identify conversion and customer-experience improvements.
• Collaborate with eCommerce, marketing, product, CRM, digital marketing, and customer service teams; use SAP for daily operational tasks.

Requirements

• Extensive experience in eCommerce, digital marketing, or a similar function, including multi-region eCommerce activities, sales objectives, and user-experience delivery.
• Experience with site merchandising and CMS tools within an eCommerce platform such as Shopify, Salesforce Commerce Cloud, Magento, or BigCommerce.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work independently, stay self-motivated, prioritize work, adapt to changing priorities, and work flexibly to meet organizational needs.
• Excellent interpersonal, written, verbal communication, and organizational skills.
• Ability to maintain confidentiality, handle sensitive information, solve problems, and plan contingencies.
• Awareness of musical instrument trends and knowledge of European markets.
• Passion for eCommerce and digital developments, including new AI tools and implementations.

Nice to have

• Additional major European language or multilingual experience.
• Experience with Amplitude, GA4, or other analytics tools.
• Experience with Shopify, SAP, Contentful, SearchSpring, or Discount Ninja.
• Experience with CAT tools such as Trados, Memoq, or Wordfast.
• Experience with AI-integrated workflows.

Culture & Benefits

• Collaborative work across eCommerce, marketing, product, CRM, digital marketing, and customer service functions.
• Flexible approach to work to meet organizational needs.
• Focus on customer experience, commercial performance, and continuous site improvement.