Project Manager, Client Services (AI/AdTech)

Location: Poland; schedule flexibility is required for cross-time-zone collaboration with US partners.

Company

hirify.global is a performance demand-side platform using proprietary Deep Learning AI algorithms and AdTech products to help brands improve conversion, acquisition, engagement, and long-term demand.

What you will do

• Build and maintain operational tools, systems, and automations for daily Client Services activities.
• Drive Pipedrive adoption and maintain CRM data hygiene for accurate cross-sell pipelines and account reporting.
• Use Claude and other AI solutions to prototype workflows, automate processes, and create reusable tools for commercial teams.
• Standardize business reviews, growth plans, campaign recaps, and renewal proposals through quality benchmarks and templates.
• Review account outputs, optimize client-intake and campaign-launch handoffs, and ensure consistent delivery.
• Provide onboarding, knowledge-sharing sessions, documentation, and best-practice guides.

Requirements

• 2–5 years of commercial experience in revenue operations, business systems, sales or client-services enablement, business analysis, or a related operational field.
• Fluent written and verbal English, with confidence communicating, training, and presenting solutions to stakeholders at all levels.
• Experience configuring or administering business tools and workflows such as Pipedrive, Salesforce, Asana, Zapier, or Make.
• Hands-on experience with AI tools including Claude, ChatGPT, or Gemini, with the ability to turn AI capabilities into practical daily workflows.
• Comfort working with structured data, maintaining clean pipelines, and establishing structured processes in evolving environments.
• Bachelor’s degree in Business, Information Systems, Operations, or a related field, or equivalent practical experience.

Nice to have

• Basic SQL knowledge.

Culture & Benefits

• Flexible cooperation hours and autonomy in organizing daily delivery.
• Schedule flexibility for collaboration across time zones with US partners.
• Structured onboarding program and an Account Management Buddy.
• Direct access to enterprise-grade AI technologies.
• A culture that supports operational experimentation.

Hiring process

• Submit a CV; candidates do not need to meet every listed requirement.
• Passion for digital marketing is welcomed.