Learning and Development Specialist (Healthcare)

Location: Remote; other location: New York, New York, United States

Salary: $70,000–$80,000 per year, depending on experience.

Company

hirify.global is an online medical clinic focused on healthcare transformation, longevity, and helping people take control of their health.

What you will do

• Own the care team training program from strategy and new-hire delivery through ongoing improvement.
• Design training with practice activities and assessments, and ensure classes are ready when needed.
• Track each new hire’s ramp to identify progress, risks, and capability gaps.
• Use quality audits, performance data, and manager feedback to build training that closes gaps.
• Keep training current as treatments, services, and workflows change.
• Partner with Pharmacy Ops, Clinical, QA, care team leaders, and subject matter experts to maintain accurate content.

Requirements

• Self-driven record of owning a program end to end, from strategy through delivery and improvement.
• Experience designing and running training for a high-volume support or care team, preferably in healthcare or telemedicine.
• Experience using performance or quality data to identify gaps and measure training effectiveness.
• Strong presentation, communication, and facilitation skills.
• Ability to handle challenging situations with patience and professionalism.
• Strong organizational skills and ability to manage multiple projects and deadlines.
• Familiarity with learning management systems and training tools.

Culture & Benefits

• Remote-first work environment at a company that has been fully virtual since launch.
• Health, dental, and vision insurance; short-term disability and basic life coverage.
• Flexible Spending Accounts, Lifestyle Spending Accounts, and competitive compensation with equity options.
• Federal holidays and uncapped time off for exempt employees.
• Budget for required technology tools, including a laptop, monitor, and special software.
• Company-sponsored virtual and in-person activities and waived membership fees for employees using Hone products. Benefits apply to full-time regular employees and not to independent contractors, part-time employees, temporary employees, or interns.

Hiring process

• Finalists complete a short case study and present it to the team.
• Submit a resume and cover letter describing relevant experience and interest in the position.