2 дня назад
Learning and Development Specialist (AI)
85 000 - 95 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Learning and Development Specialist (AI) (Business Systems and AI Enablement): Developing and delivering employee training for business systems, technology tools, and process changes with an accent on instructional design, platform adoption, and AI learning content. Focus on creating practical learning materials, facilitating system rollouts, understanding complex workflows, and improving adoption through participation and feedback metrics.
Location: Remote (United States)
Base salary: $85,000–$95,000 per year, plus eligibility for a bonus.
Company
is a North American technology advisor and solution provider delivering ERP, HCM, CRM, implementation, and managed services for small and mid-size businesses.
What you will do
- Develop and deliver instructor-led, virtual, and self-paced training programs.
- Create presentations, job aids, quick-reference guides, videos, process documentation, and knowledge articles.
- Support employee adoption of ticketing platforms, HR systems, collaboration tools, and operational applications.
- Translate system updates, workflows, process changes, and business requirements into clear learning content.
- Facilitate system launches, enhancements, platform walkthroughs, testing, and adoption initiatives.
- Develop foundational AI learning content and best practices while tracking participation, feedback, and adoption metrics.
Requirements
- 2–5 years of experience in corporate training, learning and development, employee enablement, instructional design, or systems training.
- Experience creating training content, learning materials, video-based learning, or microlearning assets.
- Strong presentation, facilitation, written communication, documentation, organization, and project coordination skills.
- Proficiency with Microsoft 365 applications, including PowerPoint, Teams, Excel, Word, and SharePoint.
- Experience with software implementations or system rollouts, ticketing systems, CRM, HRIS, workflow applications, learning management systems, or digital learning tools.
- Exposure to AI tools and AI-assisted content development; customer approval may be required for access to customer information, systems, or premises.
Culture & Benefits
- Remote work arrangement within the United States.
- Medical, dental, vision, life, disability, accident, critical illness, and hospital indemnity coverage.
- Flexible spending accounts, health savings account with company contribution, retirement plan with 401(k) matching, and legal benefits.
- Paid time off starting at 15 days annually based on years of service, plus 8 paid holidays.
- Employee assistance, wellness, identity theft protection, pet insurance, and transportation and parking benefits.
- Inclusive workplace with a focus on collaboration, problem solving, integrity, coaching, and client service.
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