Bodily Injury Claims Representative (Insurance)

Location: Appleton, WI; Columbia, MO; or West Des Moines, IA, United States. Initial training is in person, with work-from-home flexibility afterward as defined by leadership. The role also requires attendance at an approved company work location and occasional on-site investigations.

Company

hirify.global provides insurance products and claims services that help individuals and businesses recover from losses.

What you will do

• Assemble facts, determine coverage, evaluate losses, analyze legal liability, and make payments according to coverage, damage, and liability decisions.
• Investigate claims by telephone, email, mail, on-site visits, and meetings with people involved in claims.
• Handle claim negotiations, settlements, mediations, settlement conferences, and trials, including complex and unusual exposure claims.
• Interpret insurance policies, endorsements, and forms and follow established claim-handling procedures.
• Provide customer service to agents, insureds, and other parties, adapting service approaches to the circumstances.
• Maintain required adjuster licenses, protect confidential information, and assist with evaluating and selecting outside counsel.

Requirements

• At least three years of insurance claims-related experience.
• Ability to organize and conduct investigations involving complex issues and assimilate information into logical, timely decisions.
• Ability to understand, interpret, and communicate policy language effectively.
• Ability to communicate appropriate claim-handling techniques so others involved in the claim process understand the issues.
• Ability to work in the United States without current or future sponsorship.

Culture & Benefits

• Full-time employment with a friendly work environment, structured training, and employee mentoring.
• Competitive base salary, bonus programs, matched 401(k), and a fully funded pension plan once vested.
• Paid holidays, vacation days, personal time, and sick leave.
• Regular punctual attendance is required according to the assigned work schedule.