Sales Development Representative

Location: Remote in the United States; not eligible for hiring in California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Washington, D.C. Occasional travel may be required for project or team meetings.

Salary: $25.75–$32.19/hour in Colorado, Hawaii, Minnesota, or Vermont; $27.18–$33.98/hour in Washington, D.C., Illinois, Maryland, Massachusetts, or California outside the San Francisco Bay Area; $28.62–$35.77/hour in New York, New Jersey, Washington State, or the San Francisco Bay Area, California. Commission and potential equity participation may apply.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Generate pipeline for New Business and Strategic Sales teams through multi-channel, value-based prospecting.
• Research accounts and identify how Twilio’s solutions can provide value.
• Execute outbound calls, personalized emails, and social selling activities.
• Meet and exceed monthly goals for generating new business opportunities.
• Use Salesforce, Outreach, Sales Navigator, and other sales workflow tools.
• Partner with Account Executives on account strategies, territory plans, and opportunity generation.

Requirements

• Growth-oriented and interested in progressing toward future leadership or customer-facing roles.
• Goal-oriented, action-oriented, and ready to exceed quotas.
• Excited to engage prospects through creative, strategic, and highly personalized outreach.
• Comfortable with change and a fast-moving environment.
• Enjoys variety and creativity in daily work.
• Demonstrated resilience when navigating challenges.
• Willing to take responsibility and partner with Account Executives as part of a team.

Nice to have

• At least 1 year of customer-facing experience.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, customer meetings, or project meetings.
• Training and onboarding are provided through Twilio’s SDR onboarding experience.
• Benefits include healthcare, retirement savings, paid sick time, paid personal time off, paid parental leave, wellness leave, and generous time off.
• Twilio supports volunteering and donation efforts and emphasizes collaboration, initiative, inclusion, and continuous learning.
• Applications are accepted on an ongoing basis.

Hiring process

• Hiring decisions are made by Twilio employees; artificial intelligence may assist with the hiring process.
• A formal interview process is required, and official Twilio email addresses use the twilio.com domain.