Sales Manager

Location: Hybrid, Leicester office 3 days a week; candidates must have permission to work in the UK by the start of employment.

Salary: up to £50,000 per year depending on experience, plus up to £18,000 commission.

Company

Mercia, part of hirify.global plc, provides training, compliance, and support services to the UK accountancy profession, helping customers navigate regulatory change, technical updates, and governance, risk, and compliance requirements.

What you will do

• Lead, motivate, coach, recruit, onboard, and develop Account Executives to exceed individual and team sales targets.
• Implement and improve sales strategies, processes, scripts, messaging, prospecting approaches, and performance frameworks.
• Monitor lead generation, pipeline health, conversion, revenue targets, and sales performance; prepare reports and insights for stakeholders.
• Champion new business, remain hands-on in key opportunities and complex deals, and deliver individual revenue targets.
• Build client relationships, drive retention, account growth, upselling, cross-selling, and new business.
• Lead commercial negotiations, manage stakeholders, and resolve escalated customer issues and complaints.

Requirements

• Proven experience leading, motivating, and developing successful sales teams, including remote team members.
• Demonstrable success achieving and exceeding revenue and performance targets, with strong expertise in winning new business.
• Full-cycle sales experience from prospecting through closing, including B2B sales in professional services solutions.
• Strong verbal and written communication, relationship-building, stakeholder management, and influencing skills.
• Experience managing stakeholders across multiple organisational levels.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook; CRM and sales technology experience.
• Confidence using virtual communication and collaboration platforms, including Microsoft Teams and Zoom.
• Highly analytical, organised, and commercially aware.
• Permission to work in the UK by the start of employment is required.

Nice to have

• Experience in a regulated industry such as accountancy, legal services, risk and compliance, governance, education, or learning solutions.
• Experience using Salesforce and Marketo.
• Responsibility for implementing or improving sales processes and performance frameworks.

Culture & Benefits

• Hybrid working with flexibility and opportunities for learning, career development, and professional growth.
• 25 days of annual leave, with additional holiday purchase options.
• Life assurance and Vitality private healthcare.
• Subsidised gym membership, Cycle to Work scheme, discount vouchers, and wellbeing resources.
• Inclusive workplace with Disability Confident interview guarantees for qualifying applicants with disabilities.

Hiring process

• Applications are submitted through hirify.global plc’s career site.
• Reasonable adjustments and the Disability Confident interview guarantee can be requested using the contact details provided after selecting Apply.