Major Account Manager (Telco)

Location: Lisbon, Portugal. Hybrid work model with 8–10 in-office days per month.

Company

hirify.global is an international telecommunications company providing connectivity, technology, and customer solutions.

What you will do

• Develop new business and expand existing customer accounts through account management, acquisition, retention, and customer care.
• Conduct business dealings and negotiations, sign contracts, and identify strategies to win customer business.
• Plan customer-specific strategies and business plans aligned with hirify.global’s products and services.
• Prepare technical business customer solutions with Technology, Marketing, and Commercial Management teams.
• Build customer and stakeholder relationships while addressing business issues affecting revenue, cost, or margin.
• Provide thought leadership in negotiations and may guide junior staff or help teams understand customer industries.

Requirements

• Bachelor’s degree.
• Experience in the telecommunications sector and in selling technical solutions.
• Solid knowledge of the IT sector.
• High customer orientation, results focus, strategic thinking, and planning and organising skills.
• Effective communication, negotiation, relationship-building, networking, teamwork, and collaboration skills.
• Awareness of lifelong learning.
• Driver’s license.
• English and Portuguese proficiency.

Culture & Benefits

• Flexible hybrid work model with 8–10 in-office days per month.
• Mobile phone, free communication plan, data card, and discounts on hirify.global products and services.
• Recognition programs for innovative, creative, high-potential employees and exemplary behaviours.
• Well-being program with nutrition and psychological consultations, webinars, workshops, and discounts.
• Access to Communities of Practice and a customizable digital training platform, including Harvard Business Publishing, Skillsoft, and Speexx.
• Local and international mobility opportunities through internal recruitment and rotations across departments and roles.