Solutions Consultant, SMB

Location: Hybrid role based out of Figma’s London hub; in-person onboarding required

Company

Figma provides a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Present the Figma Platform and demonstrate how it helps SMB customers accelerate digital product delivery.
• Support Sales by answering platform questions and leading technical discussions, demonstrations, and presentations.
• Own customer IT and Security relationships during deal cycles, including security questionnaires and organizational requirements.
• Design and scale technical sales efforts while connecting customers with Sales, Product, and Support.
• Identify account-security opportunities, influence the product roadmap, and create customer-facing and internal product content.
• Work autonomously while collaborating with cross-functional teams and continuing to develop technical and consultative skills.

Requirements

• 2+ years of professional experience, ideally in sales engineering or solution consulting within SaaS.
• Familiarity with the SaaS sector and ability to learn new technologies quickly.
• Experience presenting technical solutions, defining success criteria, and leading pre-sales evaluations.
• Excellent communication skills, including engaging presentations and product demonstrations for varied audiences.
• Ability to prioritize competing customer demands while balancing customer and business needs.

Nice to have

• Experience using or working with Figma or other UX/UI experience.
• Front-end development or developer lifecycle experience.
• Ability to embody Figma’s values and thrive in a constantly evolving and growing environment.

Culture & Benefits

• Full-time hybrid work from the London hub.
• Figma supports learning, skill development, autonomy, and collaboration.
• Reasonable accommodations are available throughout the application, interview, and employment process.
• Cameras must remain on during video interviews.
• In-person onboarding is required if hired.

Hiring process

• Video interviews require candidates to keep their cameras on; accommodation support is available upon request.
• Figma permits up to 5 applications during any rolling 30-day period and does not allow reapplication to the same role while an application is active or within 90 days after rejection.