Employee Relations Partner

Location: Remote-first; must be based on the East Coast of the USA or in Europe. Main hubs include Dublin, New York, and London.

Company

ElevenLabs is an AI research and product company developing human-like voice, audio, creative media, and customer-experience platforms.

What you will do

• Lead formal performance processes, investigations, grievances, complaints, disciplinary matters, dismissals, and exits from fact-finding through outcome.
• Partner with People Partners, Leads, Legal, employment counsel, People Ops, and Compliance on sensitive cases, risk assessment, terminations, and local requirements.
• Triage cases, maintain the case log, and report patterns, risks, and trends by team, region, and case type.
• Coach Leads through difficult conversations and build playbooks, templates, and training to reduce avoidable cases.
• Build the first dedicated ER function, including escalation criteria, counsel workflows, measurement, and a self-serve ER flow.

Requirements

• Hands-on experience leading employee relations cases involving performance management, investigations, grievances, and disciplinary matters, ideally in a fast-growing company.
• Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
• Working knowledge of employment law principles and comfort working with in-house and outside counsel.
• Ability to write clear, defensible documentation and coach Leads through difficult conversations.
• Ability to move quickly, shift priorities, and remain rigorous as cases and business needs change.
• Ability to build processes while running cases as the ER function develops.

Nice to have

• Experience supporting globally distributed teams or working across multiple jurisdictions.

Culture & Benefits

• High-velocity environment with rapid experimentation, autonomous teams, minimal bureaucracy, and an AI-first approach.
• Professional development supported through an annual discretionary stipend.
• Annual discretionary stipend for social travel and colleague meetups.
• Annual team offsite in a different location.
• Monthly co-working stipend for employees who are not near a main hub.
• Full-time, remote-first work within the stated USA East Coast or Europe location limits.