Application Engineering Manager

Location: Kuala Lumpur, Malaysia

Employment type: Full time

Company

hirify.global delivers technologies, services, automation, and flow control solutions for industries, with more than 225 years of industrial experience and over 19,000 professionals worldwide.

What you will do

• Lead and manage a centralized Quotation Hub supporting quotation activities across the Asia Pacific region.
• Ensure accurate, competitive, and technically sound quotations that meet customer requirements and internal approval processes.
• Manage quotation and order support, resolving issues and complaints for customers, distributors, and sales teams.
• Collaborate with sales, operations, finance, service teams, product management, distributors, and customers.
• Define standardized quotation and order-handling processes, including CPQ tool adoption and support.
• Lead onboarding, training, team development, documentation, process improvement, and performance monitoring.

Requirements

• 4–7 years of relevant professional experience in sales support, quotation management, order management, or a related field.
• Experience managing complex quotation processes with significant business impact.
• Experience leading, allocating, and monitoring the work of a small team.
• Strong understanding of quotation, order management, and customer support processes.
• Ability to work with cross-functional stakeholders across sales, operations, finance, service, and product management.
• Experience supporting distributors and implementing standardized sales support processes.
• Familiarity with CPQ tools and sales systems, including SFDC-related activities.
• Strong customer focus, with the ability to manage issues, complaints, competing priorities, process improvements, documentation, and compliance.
• Experience operating across national or regional environments.

Culture & Benefits

• Work in an international and collaborative environment focused on customer satisfaction, operational excellence, teamwork, innovation, and continuous improvement.
• Use modern tools and access learning and professional development opportunities.
• Influence regional ways of working and sales support operations across Asia Pacific.
• Work according to hirify.global’s leadership principles: accountability, courageous leadership, trust, and collaboration for growth.
• hirify.global is committed to an inclusive workplace and welcomes applicants from all backgrounds.