Key Account Manager (Health Insurance)

Location: Hybrid in France; candidates must be based in or willing to relocate to Paris, Bordeaux, Marseille, Lyon, or Annecy.

Company

hirify.global builds a prevention-focused health insurance platform integrating insurance, prevention, and care into one user experience, serving more than 1M members and partnering with 40K+ companies.

What you will do

• Manage a portfolio of strategic and flagship accounts, building trusted relationships with key stakeholders.
• Onboard new accounts, promote hirify.global’s health partner positioning, and drive adoption among employees and administrators.
• Identify dissatisfaction signals, solve customer issues, and create initiatives that engage existing customers.
• Analyze and present consumption reports through business reviews.
• Drive cross-selling, upselling, and contract renegotiations while bhirify.globalcing customer value with sustainable profitability.
• Represent customer needs in discussions with Product teams and contribute to product and service evolution.

Requirements

• At least 6 years of experience in a customer-facing role, including frequent interactions with C-level stakeholders.
• Fluent French and English.
• Experience working with companies of more than 300 employees.
• Strong negotiation skills, tact, empathy, positive lobbying, and the ability to build long-term relationships based on trust and transparency.
• Analytical problem-solving skills and strong active listening and follow-up communication abilities.
• Growth mindset, adaptability to new trends, and the ability to develop an in-depth understanding of the health insurance market.
• Based in or willing to relocate to Paris, Bordeaux, Marseille, Lyon, or Annecy.

Nice to have

• Previous experience in insurance or an industry linked to employee benefits.

Culture & Benefits

• Full-time hybrid work with access to the Paris headquarters or sponsored coworking hubs in Bordeaux, Marseille, Lyon, and Annecy.
• Flexible working hours and vacation policy.
• Base salary complemented by generous equity packages.
• Comprehensive healthcare insurance, covering 100% for employees and children and 90–100% for partners depending on country; coverage applies to permanent contracts.
• Equipment package, country-specific commuter benefits, training budget, conference support, coaching from day one, and extended parental leave.