SDR Manager (SaaS)

Location: 100% remote from Australia; full working rights required

Company

Provides vertical software, embedded payments, and AI-powered capabilities for fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based businesses.

What you will do

• Lead and scale the outbound SDR function across APAC, initially focused on Australia.
• Partner with Recruitment to attract, interview, hire, onboard, and ramp SDR talent.
• Coach and develop the outbound SDR team through one-to-ones, call coaching, performance reviews, and ongoing training.
• Own outbound prospecting strategy, including playbooks, email sequences, objection handling, territory planning, and account prioritisation.
• Use data to monitor activity, connect rates, meeting conversion, pipeline generation, quota attainment, and coaching opportunities.
• Partner with Marketing, Sales, Recruiting, and Product to improve lead quality, outbound effectiveness, and SDR-to-AE handoffs.

Requirements

• 2+ years of experience managing or leading an outbound SDR team in a B2B SaaS environment, including hiring, onboarding, ramping, and developing SDRs.
• Experience selling to SMB customers and strong knowledge of outbound sales methodologies and modern prospecting techniques.
• Proven ability to build predictable outbound pipeline and manage individual and team performance against clear KPIs.
• Experience coaching SDRs through all development stages, including structured onboarding and ongoing sales training.
• Proficiency with CRM tools, particularly HubSpot, and ability to use data to optimise performance and processes.
• Expertise in cold calling, email prospecting, LinkedIn outreach, territory planning, account prioritisation, and sequencing.
• Experience leading remote or distributed teams and building culture and accountability across time zones.

Nice to have

• Experience managing SDR teams supporting APAC, particularly Australia.
• Experience leading teams in fast-growing SaaS environments.
• Success with remote-first or distributed sales team models.
• Familiarity with team-level outbound forecasting and connect-rate optimisation.
• Current Team Lead experience and readiness to move into full management.

Culture & Benefits

• Values include finding a better way, doing the right thing, direct communication, teamwork, and ownership.
• Flexible remote working arrangements and support from a global network of colleagues.
• Paid parental leave and three additional volunteer days through the GiveBackDays programme.
• Diversity and inclusion initiatives, including a D&I Council and Global Mentorship Program.
• Access to free mental health support.
• Employment only: contractor and Employer of Record arrangements are not available; visa sponsorship is not provided.

Hiring process

• Submit a resume through the careers portal or an external job board; emailed applications are not accepted.
• Include the word “moonshot” at the top of the message to the Hiring Manager and answer the required screening questions.
• Successful candidates complete background and identity checks; video interviews may be recorded during the active hiring process.