Inside Sales Representative (SaaS)

Location: Hybrid in Austin, Texas; office attendance required Tuesdays, Wednesdays, and Thursdays.

Company

hirify.global develops mailing and shipping software products, including ShipStation, for e-commerce businesses and merchants worldwide.

What you will do

• Assess trial merchants' needs, pain points, business objectives, and fit for ShipStation.
• Demonstrate ShipStation's features, benefits, and selling points to prospective users.
• Convert trial users into long-term subscribers by overcoming objections and closing deals.
• Maintain merchant relationships during trials, encourage repeat business, and upsell additional features.
• Collaborate with sales, marketing, support, and product development teams.
• Record sales activities, track performance metrics, report trends and opportunities, and use CRM and sales automation tools.

Requirements

• Minimum 1–2 years of SaaS sales experience as an inside sales representative.
• Track record of exceeding sales goals and willingness to make high volumes of calls to warm leads.
• Excellent telephone manner and personal demeanor.
• Strong teamwork, listening, presentation, organizational, written, and oral communication skills.
• Ability to explain products and match their advantages to customer needs.
• Experience with Salesforce and Salesloft.
• Bachelor's degree in Business or a related field is a plus.

Nice to have

• Industry experience in e-commerce, transportation, and/or logistics.

Culture & Benefits

• Hybrid work with three weekly office days in Austin.
• Flex Time Off, 12 paid US holidays, annual merit reviews, and a 401(k) employer matching program.
• Medical, dental, and vision plans, an Employee Assistance Program with up to eight free mental health sessions, gym discounts, and an onsite fitness center.
• Education reimbursement, company events, team-building activities, catered weekly lunches, and office refreshments.
• Inclusive, casual, and upbeat work environment with emphasis on employee well-being and personal expression.
• Regular duties include prolonged sitting and hand use, walking and standing for short periods, speaking with others, and lifting up to 25 pounds to chest height.