Account Director, Startups | New Business (AI)

Location: San Francisco or New York, United States; hybrid work with 3 days per week in the office

Salary: $324K–$360K annually, plus equity and commission.

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence with a focus on safety and human benefit.

What you will do

• Manage a portfolio of strategically important startup accounts and develop comprehensive account plans.
• Partner with solutions architects to drive technical engagements and accelerate startup product development using OpenAI APIs.
• Own consumption revenue targets and forecasts, analyze account metrics, and provide insights to stakeholders.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Advocate for improvements to the startup experience, synthesize product feedback, and monitor industry and startup landscapes.
• Support teammate recruitment and onboarding and contribute to company culture development.

Requirements

• 6+ years of experience selling platform-as-a-service, cloud, or other API products.
• Experience in or around the startup ecosystem, preferably as a startup founder, startup employee, or professional working with startup customers.
• Experience supporting the growth and product development of fast-growing, high-performance companies.
• Experience working directly with C-level executives and startup founders.
• Ability to communicate technical concepts to customers and internal stakeholders.
• Experience gathering, distilling, and processing complex industry, competitor, customer, and prospect intelligence.

Nice to have

• Startup ecosystem experience as a founder, startup employee, or professional working with startup customers.

Culture & Benefits

• Hybrid work model requiring 3 days per week in the office.
• Relocation assistance is offered to new employees.
• Opportunity to work with product, research, engineering, support, and solutions architecture teams on AI deployment.
• Equity and commission are offered in addition to the listed salary.
• OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.