Bodily Injury Claims Specialist

Location: Troy, MI, with additional locations in Mount Pleasant, Southgate, Muskegon, Lansing, St Joseph, Northville, Clarkston, Grand Rapids, and Adrian, Michigan. After initial in-person training, this role may work from home up to 3 days per week. Work in the U.S. without current or future sponsorship is required.

Company

hirify.global is an insurance carrier helping individuals and businesses recover financially after losses.

What you will do

• Assemble facts, determine coverage, evaluate losses, analyze legal liability, and make payments according to coverage and claim determinations.
• Investigate claims by telephone, email, mail, on-site visits, and meetings with involved parties.
• Handle claim negotiations, settlements, complex and unusual exposure claims, mediations, settlement conferences, and trials.
• Study policies, endorsements, and forms; interpret coverage and communicate claim-handling decisions.
• Deliver customer service to agents, insureds, and other parties while maintaining confidential information.
• Maintain required adjuster licenses and punctual attendance at an approved work location; assist with selecting outside counsel.

Requirements

• At least three years of insurance claims-related experience.
• Ability to organize and conduct investigations involving complex issues and reach logical, timely decisions.
• Ability to understand, interpret, and communicate policy language effectively.
• Ability to communicate appropriate claim-handling techniques so participants in the claim process understand the issues.
• Ability to work in the U.S. without current or future sponsorship.

Culture & Benefits

• Merit-based work-from-home program, with up to 3 remote days per week after initial in-person training.
• Friendly work environment, structured training program, and employee mentoring.
• Competitive base salary, bonus programs, matched 401(k), and fully funded pension plan once vested.
• Paid holidays, vacation days, personal time, and sick leave.
• Assigned work schedule and punctual attendance at a company-approved work location are required.