Account Manager (Medical Communications / Medical Education)

Location: Hybrid role based in London, Chester or Manchester, United Kingdom

Company

Springer Health+ is a medical communications and education provider within hirify.global, partnering with pharmaceutical companies and healthcare experts to develop communications and educational programmes.

What you will do

• Manage a portfolio of medical communications and medical education projects from client brief through delivery.
• Translate client briefs into project plans, timelines and responsibilities, and lead project and status meetings.
• Build long-term relationships with pharmaceutical clients and provide solutions-focused advice.
• Manage project budgets, forecasting, time, costs, profitability and financial reconciliation.
• Identify opportunities to expand client relationships and contribute to proposals, RFIs, capability presentations and pitches.
• Support resource planning and mentor junior colleagues across multidisciplinary teams.

Requirements

• Previous relevant Account Manager-level experience within a Medical Communications and/or Medical Education agency.
• Strong project and account management experience, including managing multiple projects and priorities.
• Experience building effective day-to-day relationships with pharmaceutical clients.
• Good understanding of the pharmaceutical industry, drug development and the medical communications environment.
• Experience with project budgeting and financial management, together with sound commercial awareness.
• Excellent written and verbal communication skills and confidence leading client and internal meetings.
• Strong planning, organisation and problem-solving skills.
• Collaborative approach and ability to work effectively across multidisciplinary teams.
• Proactive mindset, including identifying opportunities, making recommendations and taking appropriate action.

Nice to have

• Relevant degree or equivalent qualification.
• Willingness to undertake domestic and international travel where required.
• Experience managing live meetings or events.

Culture & Benefits

• Permanent, full-time hybrid employment.
• Opportunity to develop across Medical Communications and Medical Education projects and therapy areas.
• Career progression within a growing global medical communications and education business.
• Inclusive workplace focused on diversity, development and collaboration across Springer Health+ and hirify.global.