Account Manager IV, Software

Location: London Wall, United Kingdom

Company

hirify.global is a global information and analytics business supporting scientific research, health education, clinical practice, and healthcare outcomes through quality information, data, and analytics.

What you will do

• Maintain relationships with small- to medium-sized customers, personally or by supervising an account management team.
• Develop solutions, generate new opportunities, and ensure customer demands are addressed.
• Create and execute customer contact plans for product launches and relevant sales campaigns.
• Identify products and services that meet customer needs and recommend suitable quantities and configurations.
• Guide customers through the sales process and invite purchases under standard pricing and terms.

Requirements

• Full competence in orienting the organization around key customer needs and delivering positive customer experiences.
• Full competence in managing clients and accounts for mutual benefit.
• Full competence in proposing mutually agreed agendas for value-based sales conversations.
• Full competence in identifying and understanding key buying influences.
• Ability to acknowledge customer indifference, ask questions to understand its causes, and continue the sales conversation appropriately.
• Ability to establish trust within client buying centers without supervision and provide technical guidance when required.
• Ability to identify, address, and navigate opposition or reluctance while facilitating positive outcomes.

Culture & Benefits

• Full-time position with flexible working hours during the day.
• Work/life balance supported through wellbeing initiatives.
• Benefits include shared parental leave, study assistance, and sabbaticals.
• Country-specific benefits are available for the role's location.
• Inclusive, collaborative environment focused on teamwork, innovation, and continuous improvement.