Workplace Experience (AI)

Location: New York, United States; fully in-office in SoHo with on-site presence 5 days a week.

Company

ElevenLabs is an AI research and product company building voice, speech, music, image, video, and conversational AI platforms for consumers, creators, developers, and businesses.

What you will do

• Serve as the primary point of contact for the New York office, welcoming guests, leading onboarding, and supporting local culture through food, beverage, social, and office-perk programs.
• Manage daily workplace operations, including cleaning, maintenance, security, shipping, supplies, and vendor relationships from contract negotiation through performance management.
• Partner with building management on facilities, service standards, space planning, floor plans, and seating charts for a growing team.
• Coordinate logistics for AI hackathons, team offsites, all-hands meetings, and other internal and external events, including high-touch support for executives and clients.
• Improve local onboarding with People Ops, manage office communications, and maintain workplace SOPs and documentation.

Requirements

• Based in New York and able to work in the office 5 days a week.
• Strong operational expertise managing the day-to-day running of a high-visibility office, with sound judgment and quick decision-making in high-pressure environments.
• Experience serving as the primary contact for building management, coordinating vendors, and overseeing office maintenance and supplies.
• Ability to communicate effectively with senior executives, legal partners, vendors, and office guests while maintaining a professional and welcoming environment.
• Proactive, forward-thinking approach with the ability to anticipate needs, identify inefficiencies, and implement processes in a fast-paced environment.
• Experience fostering a positive and productive office environment, planning and executing office-wide events, and negotiating with vendors for quality service and cost-effectiveness.

Culture & Benefits

• High-velocity environment with rapid experimentation, autonomous teams, and minimal bureaucracy.
• AI-first culture focused on excellence and impact beyond formal job titles.
• Annual discretionary stipend for professional development and learning.
• Annual discretionary stipend for meeting colleagues and an annual team offsite.
• Monthly co-working stipend for employees who are not near a main hub.
• Equal opportunity employer committed to non-discrimination across legally protected statuses.