Account Manager - Social & Creative (AI)

Location: Fully remote within Canada; Pacific Time working hours, generally 9:00am–5:30pm PT.

Salary: CAD 65,000–80,000 per year, depending on experience, on a full-time, permanent employment contract.

Company

hirify.global is an international creative and digital agency delivering social content, innovative products, and technology-enabled solutions for globally recognised US TV and entertainment brands.

What you will do

• Own client confidence, satisfaction, communication, and account relationships while using AI tools and agentic workflows as the default way of working.
• Understand client strategy, stakeholders, commercial context, audiences, creative vision, and account risks well enough to anticipate needs and represent accounts internally.
• Translate creative vision into briefs, content calendars, campaigns, and deliverables; review copy, design, and video and provide clear, constructive feedback.
• Turn ambiguous requests into clear direction, owners, dependencies, decisions, and next steps, coordinating delivery across services, teams, timelines, and blockers.
• Protect the quality and value of creative, operational, strategic, and technical services while balancing relationships, delivery realities, commercial context, capacity, risk, and account health.
• Identify growth opportunities and improve account operations through reporting, documentation, reusable AI workflows, coaching, and better communication rhythms.

Requirements

• Strong background in creative or social media account management, including presenting creative concepts and strategies to clients.
• Evidence of owning client relationships, stakeholder communication, account delivery, or complex operational conversations.
• Strong creative and social judgment, including translating client vision into briefs, recognising platform-native ideas, and explaining or improving copy, design, and video.
• Hands-on use of AI tools and agents in real work, studies, or personal projects for research, preparation, analysis, drafting, action tracking, quality assurance, or workflow improvement.
• Ability to critically review AI output against client strategy, service quality, commercial context, facts, commitments, and brand standards.
• Systems thinking, high ownership, commercial awareness, operational and strategic curiosity, and the ability to identify scope pressure, account risk, service gaps, and growth opportunities.
• Comfort with collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar tools.
• Clear written and spoken communication, asynchronous collaboration skills, and strong attention to detail under time pressure.

Nice to have

• Relevant work samples demonstrating creative or social account-management experience.

Culture & Benefits

• Fully remote work within Canada aligned to Pacific Time hours.
• Full-time permanent employment with 33 days of paid leave and benefits.
• High-end computer, modern collaboration systems, approved AI tools, and support from an AI Operations team.
• Opportunities to encode proven working methods into reusable skills and workflows and teach them across an international team of 175+ people.
• Work with globally recognised US TV and entertainment brands in an AI-native, team-based environment.

Hiring process

• Apply through the careers site; optional relevant work samples are welcome.
• Complete self-recorded video questions, meet Account Management leadership or recruitment, and complete a time-boxed practical task based on a client and creative brief, including feedback and use of AI.
• Meet a senior leader for a second interview and discussion of the approach.