Temp IT Specialist - 2 Month Assignment (Onsite)

Location: Onsite at the Rochester, NY, United States facility

Company

hirify.global provides AI, automation, cloud engineering, advanced analytics, digital transformation, and business process services for global brands.

What you will do

• Provide customer support and maintain, troubleshoot, repair, upgrade, or replace desktop, laptop, peripheral, and mobile-device hardware and software.
• Support Android, Apple, and Microsoft operating systems and troubleshoot user accounts, permissions, security, groups, and email accounts.
• Support core infrastructure, new and existing business ramp activity, service-delivery programs, critical incidents, and ramp-down activities.
• Collaborate with service delivery, SMEs, Technical Communications Officers, and IT groups while serving as a point of contact for users.
• Support onsite programs as well as some corporate employee and remote users, and investigate process-improvement opportunities.

Requirements

• Must be open to a temporary two-month assignment.
• Must be able to work onsite at the Rochester, NY facility.
• Must have open availability.
• At least 1–2 years of practical experience supporting corporate technology infrastructure.
• Working knowledge of DNS, DHCP, GPO, and network troubleshooting tools.
• Computer science or related degree and A+ certification.

Nice to have

• Certifications or experience in SCCM, VMware, Active Directory, Exchange, Network+, imaging platforms, desktop or image engineering, project management, ITIL Foundation, scripting or batch files, and PowerShell.

Culture & Benefits

• Full-time employment for a temporary two-month assignment.
• Work is performed onsite with some support for corporate employees and remote users.
• Employment practices follow EEO and legally protected-status requirements; administrative EEO information is voluntary and confidential.