Casualty Field Adjuster (North East)

Location: Home-based, covering caseloads in the North East of England; travel in this area is necessary.

Employment: Permanent, full-time.

Company

hirify.global provides claims management services and supports professional development through training, qualifications, and leadership programmes.

What you will do

• Liaise with insurers, policyholders, and brokers throughout the claim.
• Investigate allocated casualty and liability claims in the field or from the desk, gathering evidence and documentation.
• Prepare preliminary reports covering available evidence, policy indemnity, legal liability, quantum, and tactics.
• Determine appropriate resolution actions and defend or negotiate settlements within agreed authority limits.
• Correspond professionally with all parties, follow client procedures, maintain accurate reserves, and progress cases to conclusion.
• Keep technical knowledge current through company training and carry out reasonable instructions from the line manager.

Requirements

• Experience as a Casualty Adjuster or investigator is suitable, although industry experience is not essential.
• Ambition and the ability to develop the required skills and knowledge.
• Willingness and ability to travel across the North East of England.

Culture & Benefits

• Fully remote, home-based working with flexible working practices.
• 25 days of holiday, increasing with service, with the option to purchase additional days.
• Training, development opportunities, funding for professional qualifications, and leadership training.
• Pension with 5% employee and 5% employer contributions, life assurance, and enhanced family leave.
• Retail discounts, financial wellbeing support, employee assistance, cycle-to-work scheme, and flexible benefits including holiday purchase and optional health and dental plans.
• Inclusive employment policies, employee resource groups, volunteering opportunities, and wellbeing programmes.