Head of BB Relationship Sales

Location: Birmingham or Edinburgh, UK; hybrid working with at least two days per week or 40% of time at an office site

Salary: £126,523–£148,850

Company

hirify.global is transforming finance through investment in technology, workplaces, and colleagues.

What you will do

• Lead Business Banking’s Relationship Management and Specialist Lending teams, setting the vision and execution for a cohesive, client-centric model.
• Drive client acquisition, engagement, retention, advocacy, product adoption, and sustainable commercial growth.
• Build partnerships across Product, Proposition, Credit, Risk, Platform, Operations, and analytics teams to improve products, pricing, risk appetite, and client experience.
• Design, test, and scale differentiated client coverage and support models based on client needs, value, and complexity.
• Lead the development of technology tools such as CRM, own the technology investment case, and influence the technology roadmap.
• Lead by example, use AI-enabled tools to improve productivity and client outcomes, and develop colleague capability across remote sales and relationship teams.

Requirements

• Strong understanding of small businesses and business banking relationship leadership, with a proven ability to set strategic direction for client-led growth.
• Significant experience owning and delivering commercial plans while managing risks and opportunities.
• Experience partnering with senior leaders across Product, Proposition, Credit, Risk, Platform, and Operations.
• Ability to design, test, and embed differentiated support models.
• Strong understanding of specialist business lending, referral pathways, and credit considerations.
• Experience using data-led insights and AI to drive commercial outcomes and improve colleague productivity in relationship management and sales.
• Proven experience leading scaled teams that deliver growth through acquisition, retention, business reviews, and increased relationship value.
• Experience applying a test-and-learn approach to validate ideas, demonstrate commercial value, and inform investment and resource decisions.
• Demonstrated experience leading scaled remote sales and relationship teams across locations, with a focus on colleague experience and productivity.

Culture & Benefits

• Commitment to diversity, equity, inclusion, learning, and development.
• Reasonable workplace adjustments are available for disability, health, neurodivergent conditions, office attendance, location, and working patterns.
• Pension contribution of up to 15%, annual performance-related bonus, and share schemes including free shares.
• Adaptable lifestyle benefits, 30 days’ holiday plus bank holidays, wellbeing initiatives, and parental leave policies.

Hiring process

• Apply through the hirify.global careers portal.
• Applicants meeting the minimum criteria with a disability, long-term health condition, or neurodivergent condition may qualify for an interview guarantee through the Disability Confident Scheme.