Content Designer (GDS/GOV.UK)

Location: Newcastle upon Tyne, United Kingdom; mandatory travel to Newcastle 3 days per week

Salary: £55,000–£60,000 per year

Company

UK national software development consultancy with over 300 consultants, delivering user-centred digital services for UK public-sector clients.

What you will do

• Benchmark existing content against standards and best practices.
• Map and document user journeys, validating them with internal and external stakeholders.
• Define the approach, roles, and responsibilities for designing, testing, approving, and deploying revised content.
• Redesign, test, and iterate accessible content using user research and stakeholder feedback.
• Develop content principles, strategy, governance, lessons learned, and a complete handover to internal teams.

Requirements

• 5+ years of work experience and strong experience as a Content Designer in multidisciplinary digital teams.
• Ability to create clear, concise, and accessible content meeting GDS and GOV.UK standards.
• Experience with user research and usability testing, applying insights to iterate content.
• Ability to collaborate with stakeholders, product teams, and developers.
• Excellent communication skills for explaining design decisions and gaining stakeholder agreement.
• Familiarity with content management systems and version control tools.
• Experience working in Agile environments and contributing to sprint activities.

Culture & Benefits

• Permanent employment with a UK software development consultancy.
• Collaborative, entrepreneurial, and problem-solving culture.
• Commitment to diversity, inclusion, accessibility, and work-life balance.
• Disability Confident employer.