Digital Site and Communications Officer

Location: United Kingdom; the role involves face-to-face community engagement, local stakeholder meetings, public consultation events and requires a full UK driving licence.

Company

hirify.global works on the STEP programme and engages employees, stakeholders, local communities and the wider public.

What you will do

• Lead and develop digital communications channels, including the website and social media platforms.
• Create content and campaigns, improve website structure and user experience, and develop strategies to increase digital reach and engagement.
• Monitor digital performance metrics and analytics and provide digital communications advice and best practice.
• Support Development Consent Order public consultation activities and organise community information events, stakeholder meetings and engagement activities.
• Build relationships with local communities, local authorities and regional stakeholders; act as a first point of contact for local enquiries and feedback.
• Manage public enquiries, complaints and information requests, maintain feedback systems, produce consultation materials and advise colleagues and senior leaders.

Requirements

• Degree qualification or equivalent relevant communications experience.
• Experience in communications, public affairs, stakeholder engagement or external affairs.
• Experience organising and delivering community, stakeholder or public engagement events.
• Experience working in large, complex or matrix organisations or programmes.
• Strong knowledge of content management systems, social media platforms and digital analytics tools.
• Excellent written and verbal communication skills and the ability to build and maintain stakeholder relationships at all levels.
• Understanding of UK government structures and the role of national, regional and local government in major programmes.
• Creative, innovative and proactive approach; ability to represent the organisation professionally and act as a trusted ambassador.
• Full UK driving licence.

Nice to have

• CIPR qualification or equivalent professional communications accreditation.
• Experience with major infrastructure, construction, energy or engineering programmes.
• Experience supporting Development Consent Order consultation activities.
• Experience using Adobe Creative Suite, graphic design tools or video editing software.
• Experience creating multimedia content for digital platforms.

Culture & Benefits

• Work across communications, community engagement and stakeholder networks.
• Support for equality, diversity and inclusion, with measures intended to reduce barriers in recruitment and selection.
• Accessibility support and reasonable adjustments are available during the application process.
• Employment requires online Baseline Personnel Security Standard checks, including Disclosure & Barring Service checks.
• SC clearance may be required in the future; existing SC clearance can be transferred to UKFE.
• Work is guided by the STEP behaviours of safety, inclusion, teamwork, change, pioneering and delivery.