Merchant Partnership Manager (Digital Rewards)

Location: Ho Chi Minh City, Vietnam; onsite

Company

Work with a Vietnam-based digital rewards and loyalty platform that manages high-volume voucher distribution for thousands of corporate partners, supporting promotional campaigns, customer acquisition, partner incentives, and employee reward programs.

What you will do

• Act as the primary contact for strategic partners and build long-term, mutually valuable relationships with leading brands.
• Negotiate and finalize partnership agreements aligned with business goals and market positioning.
• Collaborate with Sales, Finance, Customer Support, Product, and Legal on commercial, operational, and service execution.
• Own assigned account performance, focusing on ROI, disciplined execution, and time management.
• Evaluate partner performance, collect feedback, and coordinate improvements to products, services, and processes.
• Monitor market trends, competitor activity, and industry shifts, sharing recommendations based on partner feedback and analysis.

Requirements

• At least 6 years of experience in Sales, Key Account Management, and Partnership Management.
• Strong preference for hands-on FMCG experience and management of supermarket or hypermarket channels.
• Strong business development and negotiation skills, with the ability to independently drive external partnerships.
• Product mindset, fast learning ability, and adaptability to new solutions.
• Ability to understand complex business needs and translate them into actionable solutions.
• Analytical, data-driven approach to decision-making.

Nice to have

• Experience in project management, merchant acquisition, supplier management, or government relations.

Culture & Benefits

• Internal training, rotation opportunities, and career advancement.
• ESOP program.
• Comprehensive healthcare through Bao Viet and full statutory benefits.
• Full gross salary during probation.
• Annual salary review based on performance.