Corporate Account Manager (Fitness & Wellness)

Location: Australia; right to work in Australia required

Company

hirify.global builds platforms for intentional living, connecting people with fitness, wellness, and other real-world experiences through brands including ClassPass and Mindbody.

What you will do

• Manage and grow a portfolio of corporate clients, building long-term partnerships and understanding their HR and benefits goals.
• Prioritise accounts through quarterly check-ins, own renewals end to end, and create renewal contracts.
• Identify and close upsell opportunities through commercial conversations, negotiation, and tailored recommendations.
• Analyse engagement and enrolment data to improve adoption, retention, and client outcomes.
• Deliver presentations, promotional activities, onsite events, and workplace challenges to increase employee participation.
• Resolve client issues, support onboarding with Launch and Customer Experience teams, maintain Salesforce and finance records, and contribute to global account management projects.

Requirements

• 2+ years of experience in account management or a sales-related role.
• Strong communication, relationship-building, partnership management, and presentation skills, including confidence speaking to large audiences and approaching employees at client events.
• Detail-oriented problem-solving skills and the ability to manage multiple projects simultaneously.
• Proven ability to analyse data and apply insights to improve client outcomes.
• Experience with CRM systems such as Salesforce.
• Demonstrated success in partnership management and a track record of high performance.
• Right to work in Australia.

Nice to have

• Knowledge of the fitness and employee benefits industry.

Culture & Benefits

• Relationship-focused, hands-on role supporting healthier and more vibrant communities through ClassPass.
• Opportunity to attend client office events and connect directly with employees.
• Work in a diverse and inclusive equal-opportunity environment.
• Salaried position in Australia.

Hiring process

• Applications are encouraged even when candidates are not completely certain about their fit.
• Submitting an application includes consent to receive application and role-related communications by email, phone, and SMS, with opt-out available.