Account Manager - Developer (PropTech)

Location: Penang, Malaysia; hybrid flexible working

Company

hirify.global is a Southeast Asian PropTech company operating property marketplaces, mobile apps, awards, events, and publications across Singapore, Malaysia, Thailand, and Vietnam.

What you will do

• Build and maintain relationships with key developer clients as the primary account contact.
• Develop and execute strategic account plans to drive client growth, retention, and satisfaction.
• Assess client needs, understand business objectives and challenges, and propose tailored solutions.
• Identify cross-selling and upselling opportunities to increase revenue and client value.
• Resolve and escalate client issues, lead contract negotiations, and manage timely renewals.
• Monitor account performance, track progress against goals, and report to clients and internal stakeholders.

Requirements

• Experience in account management or a related field, with a proven record of managing large, complex client accounts.
• Strong understanding of the industry landscape, market trends, and client needs within the assigned sector or vertical.
• Ability to develop and execute strategic account plans aligned with client objectives and company goals.
• Excellent negotiation skills and the ability to navigate complex contract negotiations and achieve mutually beneficial outcomes.

Culture & Benefits

• Hybrid flexible working focused on outcomes rather than hours.
• Holistic rewards covering financial, physical, and mental health.
• Career development opportunities across all levels and directions.
• Inclusive benefits, including equal paternity leave and support for work-life balance.
• Inclusive culture focused on excellence, growth, well-being, and putting people at the heart of the organisation.