Deal Management Specialist (Sales Operations)

Location: Penang, Malaysia — remote, EMEA shift.

Company

hirify.global provides engineering intelligence, standards content, workflow solutions, connected technologies, and data platforms for STEM professionals and engineering organizations.

What you will do

• Coordinate the end-to-end deal flow from opportunity creation and quoting through approvals, contracting, and booking.
• Review sales opportunities for completeness, accuracy, policy compliance, and alignment with pricing guidelines in Salesforce.
• Support sales representatives with pricing quotes and standard terms and conditions, escalating non-standard or complex cases.
• Route deals to appropriate stakeholders, identify approval bottlenecks, and escalate issues that may delay closure.
• Maintain pricing guides, approval workflows, and contract templates.
• Collaborate with sales, finance, legal, order management, pricing, and customer success while contributing to process improvements and sales enablement materials.

Requirements

• 1–3 years of experience in Deal Desk, Deal Management, Sales Support, or Sales Operations.
• Fluent English in written and verbal communication.
• Experience with Salesforce or a similar CRM.
• Strong communication, interpersonal, organizational, and time-management skills, including the ability to balance competing priorities.
• Attention to detail and accuracy.
• Analytical mindset with the ability to interpret data and identify trends.
• Ability to work independently and as part of a team, take initiative, and make decisions within defined guidelines.
• Ability to work in a fast-paced environment and manage high-volume periods.

Nice to have

• Experience with SaaS or subscription-based business models.
• Familiarity with legal terms and contract review.

Culture & Benefits

• Remote work from Penang on an EMEA shift schedule.
• Opportunity to work across sales, finance, legal, pricing, order management, and customer success functions.
• Equal employment opportunity and non-discrimination policy.