Account Manager, Food Ingredients - Malaysia (Food Ingredients)

Location: Bandar Utama, Malaysia; hybrid role

Company

Global provider of flavors, fragrances, food ingredients, and health and biosciences solutions, focused on sustainable innovations and natural solutions for food and beverage manufacturers.

What you will do

• Manage and grow key accounts and distributor partnerships, increasing sales, profitability, customer loyalty, and market share.
• Identify new business opportunities, build the sales pipeline, and convert leads into profitable wins.
• Promote Bakery, Culinary, and other Food Category ingredient solutions by translating customer needs into tailored value-added offerings.
• Lead the end-to-end sales process, including forecasting, sample coordination, quotations, negotiations, and order follow-through.
• Partner with Innovation, Creation & Design, Product Management, Marketing, Customer Service, and Operations to deliver customer projects on time.
• Maintain Salesforce CRM pipeline data, develop account plans, monitor customer satisfaction, resolve issues, and achieve sales targets.

Requirements

• Bachelor’s degree in Food Science, Food Technology, Food & Nutrition, Biochemistry, or a related discipline.
• 5–8 years of B2B sales and account management experience in food ingredients, food manufacturing, or a related industry, including hands-on experience with Bakery and/or Culinary customers.
• Strong commercial acumen and a proven record of account development, pipeline management, business growth, and achieving sales targets.
• Sound knowledge of bakery and culinary applications, established industry networks, and a strong understanding of customer needs and market trends.
• Excellent communication and stakeholder management skills, including the ability to translate technical and commercial information for customers and cross-functional teams.
• Self-motivated, results-oriented, proactive, and able to solve problems and manage multiple priorities in a fast-paced environment.
• Collaborative B2B team player with respect for others and effective written and spoken English.

Nice to have

• Eagerness to learn and grow professionally.
• Can-do mindset, critical thinking, and proactive problem-solving ability.
• Ability to work independently and collaboratively.

Culture & Benefits

• Multinational working culture.
• Training opportunities.
• Learning and development programs.
• Inclusive workplace that values diverse backgrounds and authentic self-expression.