Corporate Account Manager (Fitness & Wellness)

Location: Australia; right to work in Australia required. The role includes in-person client office events and workplace activations.

Company

hirify.global provides a global platform for discovering and booking fitness, wellness, self-care, food, and other lifestyle experiences as part of Playlist, alongside brands such as Mindbody.

What you will do

• Manage and grow a portfolio of corporate clients, building long-term relationships and understanding their HR and benefits objectives.
• Own quarterly account check-ins, renewals, commercial conversations, renewal contracts, and upsell opportunities.
• Analyse engagement and enrolment data to improve employee adoption, retention, and client outcomes.
• Deliver client presentations, onsite events, promotional activities, and workplace activations to encourage employee sign-ups.
• Troubleshoot client issues, coordinate onboarding and ongoing success with Launch and Customer Experience teams, and contribute to global account management projects.
• Maintain accurate Salesforce, finance requests, invoice updates, billing queries, account changes, and client billing records.

Requirements

• 2+ years of experience in account management or a sales-related role.
• Strong communication and relationship-building skills, with demonstrated success in partnership management and high performance.
• Ability to analyse data and apply insights to improve client outcomes.
• Detail-oriented problem-solving skills and the ability to manage multiple projects simultaneously.
• Experience with CRM systems such as Salesforce.
• Confidence presenting to large audiences and speaking comfortably in front of groups.
• Outgoing, approachable, and comfortable proactively engaging employees at client events and workplace activations.
• Right to work in Australia.

Nice to have

• Knowledge of the fitness and employee benefits industry.

Culture & Benefits

• Relationship-focused, hands-on account management role connected to fitness, wellness, and employee benefits.
• Opportunity to improve client success, employee engagement, platform adoption, and business growth.
• Equal opportunity workplace that values diversity of backgrounds, experiences, abilities, and perspectives.

Hiring process

• Submit an application with your email and phone number; application communications may include email, calls, and SMS.
• Applicants may opt out of SMS communications by replying STOP.