Manager, Account Management (Logistics)

Location: Jakarta, Indonesia

Company

hirify.global provides technology-powered global trade and logistics solutions used by companies ranging from emerging brands to Fortune 500 organizations across 112 countries.

What you will do

• Lead the growth plan for a portfolio of business by generating leads, developing opportunities, and creating client solutions.
• Build and deepen client relationships, act as a trusted advisor, and identify opportunities to expand partnerships.
• Run client touchpoints and business reviews, monitor client health, improve retention, and address issues early.
• Partner with Operations, Procurement, Implementation, industry specialists, and Trade and Financial Services to deliver client strategies.
• Help clients improve operational processes and supply chains, teach them to use the hirify.global platform, and provide feedback to Gateway Operations.
• As the team grows, manage and mentor Account Managers and help shape their development.

Requirements

• Bachelor’s or master’s degree.
• At least eight years of experience across sales, account management, and supply chain operations, ideally in a manager or team lead role.
• Background in logistics, freight forwarding, or supply chain preferred.
• Independence, initiative, an entrepreneurial mindset, and a record of delivering innovation and results.
• Experience building a function or market from an early stage, or the ability and drive to learn it quickly.
• Experience working across complex global teams, building worldwide client relationships, and using them to grow partnerships.
• Strong negotiation, problem-solving, strategic planning, execution, and communication skills.
• Awareness of business-culture differences and the ability to adapt to local norms.
• Ability to inspire a team through a hands-on and approachable management style, with high integrity aligned with hirify.global’s values.

Culture & Benefits

• Work independently from the start while meeting the standards of a global commercial organization.
• Collaborate with global teams serving clients in Indonesia, across Asia, and worldwide.
• Build the commercial organization and market approach for one of hirify.global’s newest and fastest-growing markets.
• hirify.global is committed to equal opportunity and considers qualified applicants regardless of legally protected characteristics.