Account Manager - North America (DataMiner)

Location: Must be based in the USA; travel up to 40% in the region and occasional visits to the HQ in Belgium are required.

Company

hirify.global develops DataMiner, an xOps software platform for managing and automating mission-critical ecosystems across telecom, media, satellite, cloud, and smart infrastructure.

What you will do

• Manage a portfolio of accounts and build long-term relationships with key stakeholders.
• Serve as the customer point of contact for pre-sales and post-sales needs.
• Generate new sales and business through customer and partner networks.
• Set and track sales account targets, monitor sales metrics, and report on forecasts and transactions in CRM software.
• Analyze the product offering against competitors, markets, and customer needs, translating findings into corporate strategy and solution management.
• Collaborate with Product Marketing, Customer Success, Engineering and Consultancy Services, Platform Operations and Quality, Sales Account Managers, and Directors.

Requirements

• At least 5 years of experience in software solution sales.
• Experience in telecom, media, broadcast, or satellite ecosystems is a strong advantage.
• Strong understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• Team-oriented, committed to continuous learning, business-savvy, and solution-focused.
• Ability to analyze, assemble, and deliver information.
• Based in the USA and willing to travel up to 40%.
• Interest in current business and technology trends.

Nice to have

• Profound knowledge of or practical experience with telecom broadband platforms and related NMS/OSS/BSS systems.

Culture & Benefits

• Full-time role in a sales-driven, fast-paced, and highly technical environment.
• Work with global customers and business partners using DataMiner, deployed by 1,500 companies in more than 125 countries.
• Regular collaboration with international sales, product, engineering, consultancy, customer success, and operations teams.
• Report to the Global Sales Leadership Team.