Sr. Customer Development Executive

Location: Remote, United States

Annual base salary: $171,000–$236,000, with potential commission payments.

Company

hirify.global provides evidence-based mental health care through employer, health plan, and partner relationships, supported by the AI-powered Lyra Empower platform.

What you will do

• Own the commercial relationship for a portfolio of existing customers.
• Identify and drive upsell and cross-sell opportunities.
• Lead renewals, including pricing discussions, contract negotiations, and RFP/RFI processes.
• Partner with Customer Success Managers on strategic account plans and customer objectives.
• Use customer business models, usage trends, and product adoption data to inform growth strategies.
• Maintain Salesforce or CRM forecasts and collaborate with Product, Marketing, and Support.

Requirements

• 12+ years of experience in account executive, customer success, or renewal-focused sales roles.
• Proven ability to meet or exceed expansion and renewal targets.
• Excellent communication and stakeholder management skills.
• High emotional intelligence, with the ability to build trust and handle objections diplomatically.
• Strong analytical skills and the ability to use customer data and product usage insights.
• Comfort with contract terms and commercial discussions.
• Proficiency with Salesforce, Gainsight, or an equivalent CRM.

Nice to have

• Experience in B2B healthcare companies.
• Experience in a CS-led or post-sale sales model.
• Understanding of the healthcare landscape and customer pain points.

Culture & Benefits

• Full-time employment with hirify.global, Inc.
• Comprehensive medical, dental, vision, FSA/HSA, life, and disability coverage.
• Coaching and therapy services, equity through discretionary restricted stock units, paid vacation and sick days, company holidays, and paid parental leave.
• 401(k) with up to 3% matching and a monthly technology allowance.
• Well-being perks, activities, community celebrations, and other employee programs.

Hiring process

• Apply through the hirify.global application.