Sales Enablement & Operations (AI)

Location: Boston, United States (remote)

Company

hirify.global builds AI for complex, high-volume customer support in fintech, healthtech, marketplaces, and delivery services. The Series A company serves large US and Australian customers and is backed by over $50M from QED, Blackbird, and Square Peg.

What you will do

• Own onboarding and training for new go-to-market and Forward Deployed hires, designing ramp programs for AEs, BDRs, and Forward Deployed team members.
• Build and maintain sales playbooks covering ICPs, personas, discovery, qualification, objections, competitive positioning, and vertical-specific plays.
• Turn product launches and customer wins into talk tracks, demo flows, case studies, and battlecards.
• Own CRM data quality, pipeline stages, required fields, deal hygiene, and automations.
• Run pipeline reviews, forecasting, dashboards, and reporting with sales leadership.
• Manage the GTM tool stack, build AI-powered workflows with Claude Code, analyze call and win/loss data, and support territory planning, quota setting, and compensation mechanics.

Requirements

• Understand how to sell, either through direct sales experience or close work with sales representatives in enablement or operations, ideally in B2B SaaS.
• Experience building a sales enablement program from the ground up.
• Comfortable delivering training and building pipeline reports, combining people-focused and systems-focused work.
• Ability to identify and fix messy data and broken processes.
• Ability to simplify a complex technical product for sales representatives and buyers.
• Already using AI to automate work and interested in expanding those workflows.
• Comfortable owning work end-to-end without an existing playbook.
• Ability to earn trust by making sales representatives’ work easier rather than adding unnecessary process.

Nice to have

• Experience selling to or enabling teams serving customer support or CX leaders.
• Experience in fintech, healthcare, or other regulated industries.

Culture & Benefits

• Low-ego, high-trust culture with flexible working hours and a focus on life outside work.
• Meaningful scope to shape the product and company as a Series A startup.
• Promotions are considered every six weeks based on performance and readiness.
• Unrestricted access to AI tools, including Claude Code, with no usage limits.
• The whole company meets in Hawaii twice a year; the company is headquartered in Sydney with teams across the US and UK.

Hiring process

• The process includes a couple of informal conversations followed by a paid approximately two-day work trial.
• The work trial involves solving real problems alongside the team.